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PenData Solutions
Frequently Asked Questions
What does PenData Solutions do?
PenData Solutions enables businesses to more efficiently and reliably manage handwritten information. The PenData TransScribe™ software uses digital pen and paper to securely record, input, and process handwritten text into digital images and text. We move data from the pen to the computer.
What is the value of the TransScribe software?
PenData Solutions delivers immediate value to our customers by significantly reducing the manual labor involved with entering and managing handwritten data into computer systems. This reduction in labor is reflected in increased productivity and decreased operational costs.
What comprises the TransScribe solution?
The PenData TransScribe™ solution is comprised of a desktop software application, a digital pen, and digital paper notepads.
Do I need to change how I take notes when I use TransScribe?
No. You don’t need to change how you take notes. You still use a ballpoint pen and lined note paper to write things down. You just use a different pen and paper.
What is different about the paper?
The same, ordinary paper that you use today is slightly modified with Anoto® digital paper technology. To make the paper digitally legible, a very fine dot pattern is added as a lightly printed background shading.
What is Anoto technology?
Anoto developed a technology using a nearly invisible pattern of dots that covers the page. The pattern is made of a series of tiny dots, arranged in a unique pattern. This pattern is read by the digital pen as the pen writes in ink on the page. The dots indicate the exact location of the pen on the paper, much like a GPS tells you where on the earth the receiver is.
What is a digital pen?
A digital pen is a ballpoint pen with some additional components. It looks like a large pen, about the size of a whiteboard marker. It feels like any normal ballpoint pen when you write. Inside the barrel of the pen are the electronic components that capture the information: an integrated digital camera, an advanced imaging processor, and rechargeable batteries.
How do digital pens convert ballpoint ink into digital data?
The optical system inside the pen automatically records which dots in the page pattern it crosses over. It does this by taking more than 50 readings per second. Each recording determines what has been written or drawn and the exact position of the pen on the page. Also recorded is the particular paper form that was used as well as the time of each pen stroke. The pen’s memory can store up to 40 full letter-sized pages of this information before it has to be uploaded into our application..
Who makes the pens?
There are two pens manufacturers, Maxell and Logitech.
How secure is my data?
The pen records the dot pattern coordinates, not the ink strokes, so it does not contain images of handwritten words. All data in the pen is encrypted with a 64-bit key. Additionally, the data can only be read by our application and administrative access is controlled by a user name and password login procedure. Finally, the pen is emptied once the upload to the computer is complete.
What validation tools are included?
The pen time stamps very coordinate, identifies the unique pen ID that was used, and the identity of the form that was used. Also, a picture-perfect, tamper-proof image of the handwritten form is created in our application. It can be printed out and/or stored within the computer system. For those documents that require a legally binding signature, we can apply advanced biometrics to any signature created with our solution.
How is the data displayed once it is uploaded from the pen?
The pages can be displayed in two ways: 1) as a picture-perfect image of the handwritten original and 2) as a side-by-side view with the handwritten version on the left and the handwriting recognition (HWR) version on the right.
What is HWR?
Handwriting recognition (HWR) is the software process by which handwritten characters are analyzed and displayed as computer text characters.
What is the accuracy of the HWR?
The average accuracy for generic HWR without a personalized profile is 80%.
How can I improve the HWR accuracy?
PenData supplies a handwriting profile exercise with every pen. Once a unique profile is established for the user of the pen, HWR accuracy averages 95%.
How long does it take to install and learn to use TransScribe?
It takes about one hour to install the application, complete the handwriting profile exercise, and learn to use the system.
Anoto and the Anoto logo are either trademarks or registered trademarks of Anoto AB.
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